January 3, 2018
As part of the restructuring, an Employee Life and Health Trust (ELHT) has been established providing a newly designed benefit plan. Information, including a welcome letter and plan summary, has been mailed by Greenshield Canada on behalf of the Trustees to all plan members. Claims have commenced being paid directly from the new ELHT as of January 1, 2018.
The welcome letter and plan summary describe the benefits provided and contain guidance as to how to submit a claim incurred on or after January 1, 2018. If you are a member who has not received a copy of the welcome package, please email the Trust directly at Stelcobenefitstrust@gmail.com, or call Greenshield at 1-888-711-1119.
For outstanding emergency health and dental benefits claims from the Retiree Fund incurred prior to January 1, 2018, please continue to follow the process for submitting claims described at the following link under the September 29, 2017 update: https://kmlaw.ca/cases/usscrepcounsel/#developments. Claims that are submitted with complete information no later than February 28, 2018 will be forwarded to GreenShield for adjudication and processing. Any claims submitted for services that were rendered prior to January 1st 2018, that are submitted after February 28th, or are submitted with incomplete information, can no longer be considered for payment.
Should you have any further questions, please contact us at 1-866-777-6341 or firstname.lastname@example.org.